Since the update to Apple products from version 13 users complained of pages not loading pages properly, systems running slow, content not being shown, submit and pay now buttons failing to work, not downloading files, and open tabs disappearing.
We looked into these issues reported above and found it was issued with the Apples Safari browser and that other browsers were working perfectly, we decided to no longer support the native browser of Apple products as it took too long for Apple to resolve issues as it was heavily embedded into the operating system.
We are unable to offer any support for Apple products when being used with its native browser but we will support the use of Microsoft Edge Legacy or Google Chrome.
Some useful information #
Clear browsing data #
Safari keeps a record of your browsing history, cookies and other data that is necessary to enhance your browsing experience. It is not common but sometimes the data stored in Safari might cause problems like crashing on the iPhone and others. To clear browsing data on Safari follow this procedure:
- From [Settings], go to [Safari] and then to [Clear History and Website Data].
Disable Experimental Features #
In iOS 13, Apple included “Experimental Features” in Safari to test their new services and products on the go. It helps the company to test features that can potentially improve the user experience of a particular person. You should check if these Experimental Features are enabled or not:
- Under your [Safari Settings] tap on [Advanced] and then uncheck all Experimental features to disable them.
