This is something we can do for you with no problem, but a few rules do have to be followed so we can ensure that your account is kept safe and secure.
- If possible email your request from the registered email, if you do not have access to the support portal and we can facilitate the request.
- If you no longer have access to the registered email address you will need to send a copy of your receipt or the acknowledgement email.
- If your account is part of a corporate package you will need to get the Group Leader for that package to acknowledge that they are happy for us to release your course/s to you as a standalone user or to remain on the group as an email change.
